WHY USE ZOHO?
The operating system for your business
Zoho was founded in 1996 as Vembu Software, and in 2009, the company changed its name to Zoho Corporation. Today, Zoho has more than 50,000 customers and around 30 million users, with a majority being small businesses.
Top brands that use Zoho products include Sony Ericsson, Siemens, Qualcomm, Nokia, Motorola, Lockheed Martin, Citrix, Cisco, and 3com. Arise is an authorised partner with Zoho, meaning we have access to preferential support resources.
Core business needs and benefits
The core aims behind Zoho’s software products have been designed to meet the everyday needs of small to medium businesses:
- Customisable to suit unique business needs
- Software that is intuitive, fast and easy to use
- Manage your business in the cloud for remote capabilities
- Spend less time managing your data
- More time developing customer relations
- Having everything in one place increases productivity and response times
- All resulting in better customer service and revenue gains.
Getting on board with a new improved software solution is not about having to be overly tech savvy. These systems are designed and tailored to be intuitive and easy to use.
Like anything new, there will be a learning curve. The critical component to a smooth start is to define the processes within your business so that all staff follows a similar path when inputting and retrieving data from the system. But rest assured I’ll be at your side to support you and your team getting up to speed.
Key applications and customisation
Zoho is customisable to suit the unique nature of your business. The possibilities are almost endless! Zoho aims to be the operating system for your business – which means that you can now get just about any application you need to run a business using Zoho One, which gives access to the entire suite of Zoho’s applications for US$30 a month per user.
Zoho CRM is their flagship product which is used, not only for contact relationship management but also lead management and marketing automation. It is the complete sales solution for managing your pipeline, analysing sales performance and staying in touch with customers. And the great thing is that you can build custom modules within the product to suit most organisational needs.
Many individuals are concerned about how safe their data is when it’s online. Zoho takes security very seriously, and they have developed a comprehensive set of practices, technologies, and policies to help ensure your data is secure.
Zoho CRM comes with two-step authentication, security compliance certificate, redundancy and business continuity policy set up in case something goes wrong, and data centers with bulletproof physical security.